TERMS & Conditions

BUSINESS HOURS

Our customer service department are available Mondays through Thursdays.  We are closed on Fridays, Saturdays and Sundays. 

 

PRICE LIST

The price list will be provided via email by request. 

MAIL ORDERS /  AVAILABILITY
For all orders, please provide name of the wig, colour, quantity etc. along with your name and/or company name, address and phone number. We will get back to you asap if we have have the requested WIG in our limited stock (London) available or how long it will take to get the WIG done for you. 

ORDER PROCESSING TIME

The order will be processed and shipped within 2-5 business days. If an item is out of stock, we will notify you within 1-2  business days and give you an estimated time of the arrival of your desired wig. 

DELIVERY CHARGES

We offer delivery within the UK and ship by United Parcel Service (UPS) with international orders. We reserve the right to delay an order dispatch until the delivery charge has been agreed by both parties for international orders. 

RETURN POLICY 

All sales are final. Returns will not be accepted unless it has been pre-authorized. 

PAYMENT TERMS & CUSTOM ORDER POLICY

All payment will have to be transferred to a account that will be provided by ordering a WIG. All orders require a 100% payment at the time of the order.